Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 1 | 2 | 248 |
| Neutral (3) | 0 | 0 | 17 |
| Negative (1 or 2) | 0 | 0 | 149 |
| Total Reviews | 1 | 2 | 414 |
| Avg Rating |  5.00 |
5.00 |
 3.44 |
| Address: | 1200 12th Avenue S Seattle, WA - 98144 - US |
|---|---|
| Website: | http://www.amazon.com |
| Business Hours: | n/a |
| Sales Phone: | n/a |
| Service Phone: | 800-201-7575 |
| Sales Email: | n/a |
| Cust Service Email: | orders@amazon.com |
Amazon.com
http://www.amazon.com| Date Reviewed: 03/25/2007 | ||
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willysweets from WA Member Since: 03/25/2007 View Member's: Reviews |
I've been an Amazon.com customer for 8 years and I have purchased many things from them. I've never had a problem with shipping or the quality of merchandise. When I have a question they answer it quickly and professionally. I feel safe buying from Amazon. I am very happy with there service. |
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| Date Reviewed: 03/23/2007 | ||
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namibia574 from MS Member Since: 03/23/2007 View Member's: Reviews |
I ordered several things from Amazon.com since 2001 and they are one of my favorite "supercenter" merchants by far. Great prices, the free shipping, wide selection of products, and the sometimes I simply use the site to review products I want to buy elsewhere but most of the time I chose Amazon.com. Either way, Amazon.com is one of the best for me in my shopping experiences. |
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| Date Reviewed: 03/20/2007 | ||
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lkbutler from MA Member Since: 03/16/2007 View Member's: Reviews |
I chose Amazon because of the free shipping option, but I will never take that into account again when purchasing from Amazon. I ordered a digital camera and chose the supersaver shipping option. For 7 days after the day I placed the order, Amazon kept setting back the estimated delivery date, and it ended up being estimated several days past what it was when I placed the order, and the package still wasn't shipped. Seven days after I placed the order, and with the camera still not even shipped, I finally paid for faster shipping, and the package was shipped the next day and arrived on the second business day. Amazon hooked me with the free shipping at the date it was estimated, but I was highly disappointed in the shipping and handling I received. |
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| Date Reviewed: 03/14/2007 | ||
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david_evans757 from unknown Member Since: 03/05/2007 View Member's: Reviews |
I have used Amazon for the past 3 years, at least. I have never had an unsatisfactory shipment or experience from them. (There have been some less than optimal experiences from their subcontractors--other merchants--however. I finally broke down and ordered a camcorder, after trying 2 local dealers and getting their recommendations for unsatisfactory machines. I have just received the one from Amazon, but expect no problems from it. Should I, I know I can receive prompt service in returning the item In essence, I have referred many people to them, and have never heard of anyone having a bad experience. I would have no problems in recommending them to anyone. Considering the free shipping over $25 purchase price, lack of tax, and other positive factors, their prices are much more reasonable; with other added perks, including the absence of worry about any bad experiences (so far).(Have you noticed that everyone rating Amazon gives either 1 or 5 stars; rarely anything in between?) |
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| Date Reviewed: 03/09/2007 | ||
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Stratula from unknown Member Since: 03/09/2007 View Member's: Reviews |
I live in Europe and am attached to the U.S. Army. I've heard that some have had problems with Amazon, but I've never had a problem with them. I receive everything I order, and usually well within the alotted 10-14 days that I expect for an APO (Army Post Office) shipment. Also, I don't have to go through the hassle of ordering something and then getting to the check out page, only to then learn that they don't ship to APO address (sucks BIG time!). Amazon is top notch in my book! I will continue to order things from them, since they at least support the American troops that are temporarily stationed outside of the continental U.S. |
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| Date Reviewed: 02/27/2007 | ||
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MitchL from CA Member Since: 01/20/2003 View Member's: Reviews |
I ordered the Garmin Nuvi hoping to have it before Christmas and they didn't disappoint. It took only three days to receive. They usually are great but when I ordered a Panasonic toaster, it took more than a week for delivery (free super saver). |
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| Date Reviewed: 02/22/2007 | ||
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turtleaust from unknown Member Since: 02/22/2007 View Member's: Reviews |
AMAZON is a great place to shop. people are so dumb amazon says where it is shipping it from. it takes a long time if you buy it from a third party seller. so smart people just go to the third party seller and buy directly from them. That is also why it takes so long. free shipping on orders over 25 dollars all you have to do is look at what amazon says and it is easy. i have never had a damaged package and when i get free shipping if it takes a bit i can live but when you pay for shipping it is fast and easy |
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| Date Reviewed: 02/12/2007 | ||
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Telesia from NY Member Since: 02/08/2007 View Member's: Reviews |
Several times Amazon has taken forever to ship a product, even though they show the item in stock and as "shipping within 48 hours". I had tried Amazon "Prime" for the three month trial period, and everything ALWAYS shipped immediately, and was received within three days of ordering. Prior to my trial membership, everything had always shipped in a timely matter. However, AFTER cancelling Amazon Prime, orders now take forever to ship, as if this is Amazon's way of nudging customers to sign-up for their $80-per year "Prime" service. For us, it simply doesn't merit the outlay. Buyers, BEWARE; Amazon, like nearly all "big businesses", is only concerned about ITSELF, AKA profits, and not its customers... you know, the ones who pay their paychecks. |
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| Date Reviewed: 02/05/2007 | ||
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parinpmehta from NC Member Since: 06/22/2005 View Member's: Reviews |
I have used and continue to use Amazon as my very first place to purchase mostly anything. They track what I have purchased or browsed so that I can find something the next time. They have a great email and tracking process. Orders come on time, packaged well, and are cheap! Never had a problem yet with cancels, refunds, delays. |
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| Date Reviewed: 02/05/2007 | ||
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fero33 from TX Member Since: 08/08/2005 View Member's: Reviews |
product out of stock, I loose my time. |
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| Date Reviewed: 01/28/2007 | ||
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wvlivingston from MS Member Since: 12/14/2006 View Member's: Reviews |
Paced order on 12/3 using 5-9 days shpping to be received by 12/25. On 12/14, I checked status and learned order was scheduled to ship 12/29 -1/9. In order to receive by 12/25, I had to pay an additional $6.96. When I complained, I received an email indicating a $6.96 would be applied to my credit card account. This credit was never applied. |
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| Date Reviewed: 01/20/2007 | ||
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krysiu82 from unknown Member Since: 08/12/2006 View Member's: Reviews |
Everything was OK.Nice prices,discounts. No problems |
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| Date Reviewed: 01/20/2007 | ||
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AlexSvenson from CO Member Since: 10/13/2004 View Member's: Reviews |
(Edited January 20th by AlexSvenson) I buy from Amazon on a regular basis and they never screwed my orders. If something was wrong with an item, Amazon was always ready to replace or refund at no cost. Of course Amazon doesn't have cheapest prices on everything, but they are very competitive and orders over $25 are shipped free. When I need to buy electronics item, I'm willing to pay a few bucks more at Amazon.com and have guaranteed free replacement if receive a defective item. I think it is better than buying for a couple bucks cheaper from some online vendors who unfairly charge 15% as restocking fee even if the item is defective. I always recommend to my friends Amazon.com as the best online retailer. |
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| Date Reviewed: 01/18/2007 | ||
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dunder121 from NY Member Since: 08/08/2001 View Member's: Reviews |
Ordered items they said would arrive 7 days later and here I am 16 days later and no package. Emailed customer service and they said it has not left the facility yet. |
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| Date Reviewed: 01/18/2007 | ||
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gems_n_jules from IL Member Since: 01/18/2007 View Member's: Reviews |
(Edited January 22nd by gems_n_jules) My second disappointment with Amazon.com. The prices are great, but I have now had 2 items not ship within weeks of original "estimate". Although the items were both listed as in stock when ordered, they did not deliver like it. Updated me 2 weeks after my order was placed with an email stating that they were changing my estimated shipping date (to the end of January when ordered in 4 wks before Christmas). I gave them another chance this year when lured in by the low prices. Not worth it. Again, although in stock when I ordered it, my item that was ordered on 12/27 did not ship and was given a revised ship date of January 18th-22nd. I just received another update (January 20th) to tell me they are estimating shipping another month from now, and if they don't have it THEN, they will cancel my order. I've now been waiting almost a month for an item that may never arrive. I saved them the trouble and cancelled the item myself and bought from another vendor. |
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| Date Reviewed: 01/18/2007 | ||
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mwinick from MD Member Since: 10/20/2006 View Member's: Reviews |
Shipping was not free, thought it came up as free in listing. |
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| Date Reviewed: 01/11/2007 | ||
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anonymuse from unknown Member Since: 01/27/2006 View Member's: Reviews |
(Edited January 12th by anonymuse) I would make another purchase from this merchant. I would also recommend that a friend purchase from this merchant. |
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| Date Reviewed: 01/07/2007 | ||
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rwpace from OH Member Since: 01/07/2007 View Member's: Reviews |
I have been shopping at Amazon.Com for several years now. They are the first place I look, and usualy the place I buy. They have always delivered when promised and so far have not let me down. |
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| Date Reviewed: 01/07/2007 | ||
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fidelity1 from PA Member Since: 01/07/2007 View Member's: Reviews |
I ordered a Movado watch ( new) for 478$ on December 9th as a Christmas present. The watch arrived on December 22, did not work and scrathed ( most likely retruned bu someone). I sent it back and asked for a replacement. The nagiated me to their site where the watch is now sold for 825$ = S&H. I asked them to replace it for the same price specially that my Christmas peresent was ruined by them and they would not do it. So they not only spoiled my Christmas they wanted me to pay 337$ for it. Great!!! Think before you buy from them. you may have to pay double if you really want the item!!!! |
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| Date Reviewed: 01/04/2007 | ||
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pav_kov from IN Member Since: 03/11/2004 View Member's: Reviews |
Very fast delivery with budget option. Good prices. |
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| Date Reviewed: 01/04/2007 | ||
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BB88 from unknown Member Since: 05/25/2004 View Member's: Reviews |
I purchased a Sandisk Sansa e270 MP3 player from Amazon. The first unit I got had black dirty marks all over the player body and fingerprints on the screen (beneath the transparent screen protector). I immediately requested an exchange and the process was fast. I got my second unit about 3 days after, just to find that it had a big scratch on the player. I requested for another exchange and Amazon refused to do it, claiming that it's a widespread problem and they couldn't do anymore replacement. This is really a horrible buying experience. |
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| Date Reviewed: 01/02/2007 | ||
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JPMetz from MN Member Since: 01/02/2007 View Member's: Reviews |
I purchased a wide screen TV from Amazon and was shipped the wrong unit. After notifying them of their mistake they informed me that the unit I ordered was no longer available and that I should return the incorrect unit for a refund. I paid for this incorrect unit via credit card and by the time this thing gets settled, if it ever does, they will have had the use of my money for 4-6 weeks and at credit card rates… Well you do the math! Needless to say this is my last purchase from this bunch of bunglers. |
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| Date Reviewed: 12/26/2006 | ||
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maf9539r from unknown Member Since: 12/26/2006 View Member's: Reviews |
I purchased a Uniden TRU9465 cordless phone from Amazon. The order shipped a day later by USPS and arrived in town at the projected date. Amazon offered one of the best prices for the product at the time. I would buy from Amazon again. Unfortunately, USPS did not scan the package when picking it up from Amazon. Amazon's website stated that they had shipped the product and USPS's website stated that they were waiting for the product to be made available. It was not until the package arrived in town several days later that I knew specifically when it would be delivered or when I could pick it up from the post office. This was a bit annoying as I was traveling out of town that week and wanted to insure the package delivery was handled correctly. I called Amazon and was told this was a common practice for USPS given the number of shipments they pick up from Amazon. I hope Amazon will be more insistent that USPS scan outgoing packages upon pick-up in the future. |
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| Date Reviewed: 12/23/2006 | ||
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jspeidel from unknown Member Since: 12/23/2006 View Member's: Reviews |
I purchased a Garmin Nuvi GPS unit via Amazon on December 19th and selected 2 day air. I was told that the the package would be delivered on December 22nd. Well, the latest new is that it will be delivered on December 26th; not very good new considering this is a Christmas gift. My last order from Amazon earlier this month was a book in which I also selected 2 day air shipping. I got the book 2 days after the quoted delivery date. |
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| Date Reviewed: 12/22/2006 | ||
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keith40201 from KY Member Since: 12/22/2006 View Member's: Reviews |
What has happened to Amazon?!? They have fallen apart this year. I've been a regular for years but no more. Every order recently has been messed up. Items shown as in stock that are not. Items not shipped when they are supposed to be. Items ordered TWO WEEKS before Christmas that do not show up before Christmas. No more. |
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