Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 1 | 771 |
| Neutral (3) | 0 | 0 | 11 |
| Negative (1 or 2) | 0 | 0 | 71 |
| Total Reviews | 0 | 1 | 853 |
| Avg Rating | Not Rated |
 5.00 |
 4.57 |
| Address: | 1325 E. El Segundo Blvd. El Segundo, CA 90245 - US |
|---|---|
| Website: | http://www.pcrush.com/ |
| Business Hours: | 8AM - 6PM PST |
| Sales Phone: | 888-205-7777 |
| Service Phone: | 888-205-7777 |
| Sales Email: | sales@pcrush.com |
| Cust Service Email: | customercare@pcrush.com |
| Date Reviewed: 08/20/2011 | ||
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divyguy from unknown Member Since: 08/04/2011 View Member's: Reviews |
ordering was fast and easy. This is my first order with pcRUSH so we'll see how the actual delivery goes...... |
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| Date Reviewed: 07/25/2011 | ||
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stevenwrussell from unknown Member Since: 07/15/2011 View Member's: Reviews |
Free shipping offer vanished when I went to complete my order. We'll see how the actual shipping proceeds. It went quite well with timely emails advising when the shipments left and when I could expect delivery. Still wondering why free shipping disappeared when I went to order, though. |
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| Date Reviewed: 03/24/2011 | ||
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TheMT1 from FL Member Since: 01/21/2004 View Member's: Reviews |
We will see how much rush there is to pcRush.com |
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| Date Reviewed: 03/04/2011 | ||
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realtimereview from WA Member Since: 03/04/2011 View Member's: Reviews |
Ordered a printer on Feb 24 and got a delivery date of March 1. Called on March 2. Fed Ex hadn't picked up the package yet? We were promised a call back which never happened. Called on March 4 and was told they understand how we feel ( (*&!), but they can not cancel the order because they need to track it! They said this time they would get back to us "a few days." We are a small business that needs a printer, so this is costing us. Not sure why customers have to bear the brunt of PCRUSH's problem with FedEX. Next time I will buy from business who actually "delivers the goods." |
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| Date Reviewed: 01/12/2011 | ||
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ALPASIUK from unknown Member Since: 01/03/2011 View Member's: Reviews |
....NOT GOOD. THE MERCHANT CANCELLED MY ORDER WITH OUT NOTICE TO ME. SUBMITED PAYMENT TO VISA. AFTER A REASONABLE TIME I CALLED AND MADE AN E-MAIL REQUEST OF THE ORDER. (JUST TO GET MY PAYMENT BACK). YESTERDAY I RECEIVED AN E-MAIL THAT SAID THEY WERE OUT OF STOCK AND THE MANUFACTURER DOES NOT MAKE ANY MORE. THIS HAS CAUSED ME TO SCRAMBLE AND HUNT AND GREAT INCONVENIANCE TO GET THE ITEM I WANTED. |
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| Date Reviewed: 01/12/2011 | ||
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danny.romero80 from unknown Member Since: 12/27/2010 View Member's: Reviews |
This is my second purchase from you. I really like the site, the prices are great, and if i need something else, hopefully you'll have it. |
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| Date Reviewed: 12/25/2010 | ||
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lkerros from unknown Member Since: 12/09/2010 View Member's: Reviews |
Did a price comparison and over the period of two days the price had gone up by 10.00 with most other companies. So I was not disappointed buying it cheaper with PCRush. Over all the transaction has been very smooth and a good choice. |
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| Date Reviewed: 12/15/2010 | ||
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enlynthomas from unknown Member Since: 11/29/2010 View Member's: Reviews |
Everything was very easy to find and understand in fact it took very little time put my order in. I got all of the information for my mail-in rebate that I wanted and everything else was clear, no tricks. I loved it. |
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| Date Reviewed: 12/15/2010 | ||
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garner-angela from unknown Member Since: 11/29/2010 View Member's: Reviews |
I even had questions about a different product and had to call customer service and if I had not gotten the information I needed when I called I would have ordered a product that would not have been compatible with my computer. Didn't have to be placed on hold and got answers to my questions promptly. Would definately reccomend to my family and friends to shop with PCRush.com!!! Thank you for making this a great experience for someone who knows nothing about new technology and it's products......Merry Christmas and Happy New Year to yo all.........A satisfied customer in North Carolina!!!! |
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| Date Reviewed: 12/08/2010 | ||
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vgold777 from CA Member Since: 06/27/2007 View Member's: Reviews |
Ordered NBA Jam from pcRUSH, and it was delivered a day before i was supposed to get it! Thanks a lot! |
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| Date Reviewed: 12/04/2010 | ||
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davidguillome from unknown Member Since: 11/18/2010 View Member's: Reviews |
Very good selection of items , I found exactly what I wanted for a good price! |
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| Date Reviewed: 12/03/2010 | ||
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Emil_D from unknown Member Since: 04/13/2008 View Member's: Reviews |
(Edited December 12th by Emil_D) I've ordered a product called Synology DS1010+ from them, and after ordering and having my cash pending from Google - the item became unavailable. Understandably, that pissed me off. However, they were very helpful - and provided a lot of info about why the product was low in stock - not only with them but other vendors. The reason: product was discontinued. Because they were so helpful I understood what was happening and now I'm waiting for the new product release from Synology. What could have been a negative experience, turned out to be a very positive one through good customer care. |
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| Date Reviewed: 11/24/2010 | ||
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mcintirej74 from unknown Member Since: 11/08/2010 View Member's: Reviews |
After checking other web sites, I found this store to have the most comprehensive inventory not that it was what I was looking for but good to know for the future. their site also had some nice suggestions on accessories which I would not have thought about had I not seen them linked with what I was buying. |
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| Date Reviewed: 11/10/2010 | ||
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malcomspence from unknown Member Since: 10/25/2010 View Member's: Reviews |
I wasn’t sure where or when to buy this 46" TV and it took me awhile to finally decide to buy it. I guess I’m not the type of person that buys large items on impulse, this system hasn’t always worked for me, I sometimes tend to miss out on some great sales and great deals because of it. This particular, sale has worked out just fine and I’m very pleased with the results, thanks to Pcrush. |
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| Date Reviewed: 11/04/2010 | ||
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haiglem from unknown Member Since: 10/19/2010 View Member's: Reviews |
One of the better experiences I have had on line. Recommended this business to a friend already. Was referred by relative. Will definitely use again. |
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| Date Reviewed: 10/29/2010 | ||
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lfarven from unknown Member Since: 10/13/2010 View Member's: Reviews |
PC RUSH called me to make sure that there was no credit card fraud since the order was being sent to an address other than the billing address. Although inconvenient, I appreciated it. I received e-mails informing me of the shipping dates and the merchandise arrived when it was expected. |
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| Date Reviewed: 10/27/2010 | ||
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jsantin25 from unknown Member Since: 10/11/2010 View Member's: Reviews |
I will continue to buy from this merchant. The web site, while easy to navigate, the pricing was very competitive. The previous purchase I made and inquired about had been in stock and I am very pleased with the results as well as my phone conversations with the staff of PC RUSH. |
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| Date Reviewed: 10/25/2010 | ||
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nartvukev from unknown Member Since: 10/09/2010 View Member's: Reviews |
No complaints so far... lets see what happens in the shipment... i hope this shredder will be in working condition... |
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| Date Reviewed: 10/24/2010 | ||
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jgbowen from TX Member Since: 10/24/2010 View Member's: Reviews |
Very poor customer service. We purchased a plasma TV. It was delivered with a cracked screen. We signed for the delivery per their instructions agreeing that the "condition of the shipping box is satisfactory". A cursory look did not uncover any damage, but we were unable to set up the TV for 30 days. We discovered the crack at that time. After numerous conversations with customer service I was told: "Sorry, you did not file a damage claim within 24 hours, but I followed up with the carrier anyway and they denied the claim". The shipper subsequently told me no claim had been filed. When I asked what options I had I was told by the customer service manager "We are just a small family owned operation. We can't give you a refund, I can't afford a $2200 loss". pcRush.com is unwilling to hold its carriers accountable for concealed damage or offer any help to the customer. Would not recommend to anyone. |
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| Date Reviewed: 10/12/2010 | ||
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redfirebird1 from unknown Member Since: 10/03/2010 View Member's: Reviews |
Very satisfied with the service and, the Printer that l ordered. |
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| Date Reviewed: 10/11/2010 | ||
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russel.bromley from unknown Member Since: 09/13/2010 View Member's: Reviews |
A smooth transaction with no hiccups - the store has significant inventory and this Laptop has been hard to find for some time. PC RUSH were amongst one of the first to have it in stock at a decent price. |
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| Date Reviewed: 10/08/2010 | ||
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nicolaslaunder from unknown Member Since: 09/22/2010 View Member's: Reviews |
GREAT! A very knowledgeable and efficient store. It was just like I would hope it to be. we have shopped online numerous times and will do so again and now with PC RUSH. Thank you for your good prices. |
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| Date Reviewed: 10/07/2010 | ||
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rickmanssoon from unknown Member Since: 09/21/2010 View Member's: Reviews |
Merchandise was in stock,as advertised (unlike several other merchants). Phone call to confirm order--polite,informative. |
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| Date Reviewed: 09/22/2010 | ||
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USCFanatic from CA Member Since: 09/22/2010 View Member's: Reviews |
My order number is 3399948. I was skeptical after reading a lot of the reviews but I didn't have any problems. Was very happy with my purchase |
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| Date Reviewed: 09/20/2010 | ||
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PoetXs from CA Member Since: 09/20/2010 View Member's: Reviews |
My friend told me about this place. Their prices are great. I had a question about the printer and the salesman was very helpful. I would recommed them. |
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